It’s likely that at this point you’ve experienced downtime in SMS delivery, because of the hardware issue in SMS Gateway. At the time of this writing, our team works diligently to recover the services. We will update you accordingly and service will be resumed as early as possible.
SATHYA’s operations and security teams initiated our mitigation and customer communications process through our support portal. We practice and prepare for scenarios like this on a regular basis, and we work constantly to address scenarios like these.
We appreciate your patience and co-ordination. Thank you for your understanding and continued support!
Thank you and Best Regards,