Create a new email account in SmarterMail

1. Login to the web interface as administrator through URL : and 

    administrator user name with password.

   Note: Substitute your domain name for "" to access your SmarterMail web 


2. Once in the SmarterMail interface, click the "Settings" link on the left-hand side navigation menu (it 

    is an icon that looks like gears).

3. Click to expand the "Domain Settings" folder.

4. Click "Users".

5. Click on "New" to create a new email account.

6. Fill in the new user's information. Note the tabs at the top ("Webmail", "Compose", "Forwarding", etc.). 

    You can configure advanced settings for the new user under those tabs if you wish.

7. If you want the user to be able to download messages via POP3 or IMAP, and the options to 

    "Enable POP retrieval" and "Enable IMAP retrieval" are visible, check those boxes. These options are 

    not visible on all email accounts, however if they are not visible that does not mean you cannot 

    download messages with POP3 or IMAP.

8. Once you are done filling out the necessary information, click on the "Save" button in the upper left 

    hand corner.

9. You may try to log in the new email account now by using URL:

    Note: Substitute your domain name for "" to access your SmarterMail web 


Note: Only email administrator own the right to create email account. If you wish to have administrator right for your email account, please submit us a ticket by using your primary email address so that we can enable domain administrator access for your email account.