How to check if my internet connection is working?

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How to check if my internet connection is working?

To check if your internet connection is working, you can follow these steps:

 
1. Ping Test
  • Go to Start->Run OR Open the command prompt on Windows or terminal on macOS/Linux.
  • Type the following command and press Enter: "ping sathyaindia.com".
  • If you get reply like this "Reply from 1XX" then your internet is working fine. If you see "Request timed out" or "Destination host unreachable," there might be an issue with your connection.
 
2. Check Network Settings
  • Ensure that your device is connected to the correct Wi-Fi network or using an Ethernet cable.
  • Verify if your device has a valid IP address assigned. You can check this in the network settings on your device.

3. Router Check
  • Reboot your router and modem. Unplug them, wait for about 10 seconds, and then plug them back in.
  • Check the lights on your router. If there are any issues, consult your router's manual or contact your internet service provider (ISP).
 
4. Check Other Devices
  • If possible, check if other devices on the same network are experiencing the same issue. This can help determine if the problem is with your device or the overall network.
 
5. ISP Status
  • Check if there are any reported outages or issues with your internet service provider. You can visit your ISP's website or contact their customer support for
 
6. Firewall and Antivirus Software
  • Temporarily disable your firewall and antivirus software to check if they are causing the issue. If your internet connection works after disabling them, you may need to adjust their settings.
 
7. Browser Issues
  • Try using a different web browser to see if the issue persists. Sometimes, browser-related problems can affect internet connectivity.

8. Use a Mobile Device
  • If you have a smartphone with a mobile data plan, turn off Wi-Fi on your device and use mobile data to see if you can access the internet. This helps determine if the issue is with your home network or your ISP.
 
 If you've tried these steps and are still experiencing issues with the network connection, please contact our support team. We are delighted to help you!
Article ID: 4, , Modified: 12/1/2023 at 1:09 PM

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