Retail segment implements cloud-based e-Commerce

Retail segment implements cloud-based e-Commerce

Key Challenges

SATHYA Agencies Private Limited - one of the leading retailers in South India for consumer electronics and household articles since 1983. It has its headquarters in Tuticorin, Tamilnadu and operates through 97 retail stores all over Tamilnadu and Puducherry - selling Home Appliances, Electronic Gadgets, and a wide range of consumer products. They earned loyalty from customers largely due to the twin core beliefs - offering quality products and at affordable prices.

They needed an engaging and responsive e-commerce site to increase online sales. SATHYA Technosoft engineered an e-commerce site leveraging the best of cloud and emerging technologies.


SATHYA Technosoft developed a native cloud solution by combining Microservices architecture, AWS Infrastructure-as-a-Service (IaaS) and AWS Platform-as-a-Service (PaaS) with third-party solutions.

Our multi-region deployment strategy ensured a smooth rollout across regions. Auto-scaling ability of the cloud environment manages peak loads / seasonal spikes in online traffic. We deployed high availability clustering and protocols for website resilience. We used APIs to unify backend platforms, including product, order and inventory management. In addition, we incorporated platform health monitoring.


a. Reliable e-Commerce platform
b. Cost rationalization
c. 10x improvement in website performance, including functionalities such as product search
d. Consistent omni-channel experience – in-store, web and mobile

The virtual platform increased business agility and accelerated time-to-market. Significantly, the cloud hosting solution helped the retail segment reduce operational costs by more than 30%.

SATHYA Technosoft Cloud practice transforms applications, business processes, and infrastructure management with a comprehensive suite of services. With cloud managed services from SATHYA Technosoft you get full support of the world’s leading cloud platforms, saving you the pain and complexity of doing it yourself. Whatever your cloud mix, we'll help you get the most out of it.

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