SmarterMail Program Policies
The SmarterMail Program Policies play an important role in maintaining a positive experience for everyone using SmarterMail. Be sure to check back from time to time, as these policies may change. Please also refer to SATHYA’s Terms of Service
for more information. *SmarterMail refers to BMail and CMail - email solutions offered by us.
Spam and Bulk Mail
Don’t use SmarterMail to distribute spam or unsolicited commercial mail.
You are not allowed to use SmarterMail to send email in violation of the CAN-SPAM Act or other anti-spam laws; to send unauthorized email via open, third-party servers; or to distribute the email addresses of any person without their consent.
You are not allowed to automate the SmarterMail interface, whether to send, delete, or filter emails, in a manner that misleads or deceives users.
Please keep in mind that your definition of “unsolicited” or “unwanted” mail may differ from your email recipients’ perception. Exercise judgment when sending email to a large number of recipients, even if the recipients elected to receive emails from you in the past. When SmarterMail users mark emails as spam, it increases the likelihood that future messages you send will also be classified as spam by our anti-abuse systems.
Don’t use SmarterMail to transmit viruses, malware, worms, defects, Trojan horses, corrupted files, or any other items of a destructive or deceptive nature. In addition, don’t distribute content that harms or interferes with the operation of networks, servers, or other infrastructure belonging to SATHYA or others
Fraud, Phishing, and other Deceptive Practices
You may not access another user’s SmarterMail account without their explicit permission. Don’t use SmarterMail to trick, mislead, or deceive other users into sharing information under false pretenses.
Don’t phish for users’ data such as login information, passwords, financial details, or government identification numbers, or use SmarterMail as part of a scheme to defraud others.
SATHYA has a zero-tolerance policy against child sexual abuse imagery. If we become aware of such content, we will report it to the National Center for Missing and Exploited Children as required by law. We may also take disciplinary action, including termination, against the SmarterMail accounts of those involved.
Respect copyright laws. Don’t infringe on the intellectual property rights of others, including patent, trademark, trade secret, or other proprietary rights. You are also not allowed to encourage or induce others to violate intellectual property rights. You can report copyright infringement to SATHYA by reporting to the e-mail address: firstname.lastname@example.org.
Don’t use SmarterMail to harass, intimidate or threaten others. Anyone found to be using SmarterMail for these purposes may have their account disabled.
Keep it legal. Don’t use SmarterMail to promote, organize, or engage in unlawful activities.
You can report abuse by reporting to the e-mail address: email@example.com. SATHYA may disable accounts that are found to be in violation of these policies. If your account is disabled, and you believe it was a mistake, please report to the e-mail address: firstname.lastname@example.org