Applies to All Versions of SmarterMail
For messages, users should set up an account within Outlook using either IMAP or POP3.
IMAP is a protocol that keeps all messages and folders on the server. In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server. Unlike POP, IMAP offers two-way communication between your SmarterMail mailbox and your email client(s). This means when you log in to the SmarterMail Web interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa).
With POP3, your mail is saved in a mailbox on the remote server until you check your mail. When you check your mail, all of the mail is downloaded to your computer and is no longer maintained on the server. If you use POP3 and are traveling or check your mail from multiple locations, you will not be able to view any of your old mail because the messages only exist on the computer on which you originally received your mail. NOTE: If you have enabled Outlook to keep messages on the server, you will be able to access your messages and folders from any computer via the SmarterMail Web interface or your mobile device.
Follow these steps to create an Outlook 2007 POP3 or IMAP account:
- In Outlook, go to Tools and Account Settings. Below the Email tab click New.
- Choose the email service you wish to configure: POP3 or IMAP.
- Select the manually configure server settings or additional server types check box. This will automatically enter in all of the required fields.
- Click Next.
- Click the Internet Email bubble.
- Click Next.
- Enter the following information:
- Your Name: This is the display you want to use, such as Joe Smith
- Email Address: This is your full email address, such as firstname.lastname@example.org
- Incoming Server: cmail.inbox4.net
- Outgoing Mail Server: cmail.inbox4.net
- Username: This is your full email address, such as email@example.com
- Password: This is your email account password.
- If your mail server requires SMTP authentication, follow these steps. If you are not sure if your mail server requires SMTP authentication, please contact your hosting company or ISP.
- Click More Settings.
- Navigate to the Outgoing Server tab
- Select the My Outgoing Server requires SMTP Authentication checkbox.
- Click the Advanced tab, Use the image as an example fill out the requested information to configure SSL with your mail client. Enter the values in the Internet E-mail Settings (SSL):
• Incoming server (POP3): 995
• Select the This server requires an encrypted connection (SSL) check box
• Outgoing server (SMTP): 465
• Use the following type of encrypted connection: SSL
• Under Delivery, select the Leave a copy of messages on the server check box.
Select one of the following options:
• Remove from server after x days E-mail messages are downloaded to your computer but remain on
the e-mail server for the number of days that you specify. This is the most common setting for people
who want to read their messages at work but also download them for permanent storage on their home
computer. We recommend that you choose the smallest number of days that suits your needs. The
longer you leave messages on your e-mail server, the greater the risk of exceeding your mailbox size
• Remove from server when deleted from 'Deleted Items' E-mail messages are downloaded to your
computer but also remain on the e-mail server indefinitely until you delete the e-mail message in
Outlook and empty the Deleted Items folder. Just deleting the message doesn't remove the message
from the e-mail server.
If you do not select either check box, messages are left on the server indefinitely. You can eventually
exceed your mailbox quota, unless you connect to the e-mail server from another computer that has
Outlook configured to remove messages from the e-mail server.
9. Click OK, and then click Next and Finish.