Import Contacts to SmarterMail
SmarterMail supports importing contacts from two different types of
files: vCards (VCF) and comma-separated text files (CSV). SmarterMail also
supports importing from a .zip file containing any combination of these files.
Importing vCard or zipped vCard files
Follow these steps to import vCards to SmarterMail:
1. Log in to SmarterMail.
2. Click the Contacts icon.
3. Click the Actions menu in the navigation pane toolbar.
4. Then click Import/Export and click Import.
5. Click Choose File to find to the file you wish to upload and click OK.
6. Click Next in the content pane toolbar.
7. If any conflicts occur, you will be asked to resolve them by
performing one of the actions below:
Add Contact - This option adds a completely new contact record with the information in the vCard.
Replace - This option replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, hover your mouse over the magnifying glass icon in the list at the bottom of the
page.
Skip - This option skips this contact and omits the uploaded contact information.
8. Once all conflicts are resolved, the process is complete.
Importing CSV or zipped CSV files
Follow these steps to import CSV files to SmarterMail:
1. Log into SmarterMail.
2. Click the Contacts icon.
3. Click the Actions menu in the navigation pane toolbar.
4. Then click Import/Export and click Import.
5. Click Choose File and navigate to the file you wish to upload and click OK.
6. Map the contact fields from your CSV to SmarterMail fields by
choosing them from the dropdown boxes.
7. Click Next.
8. If any conflicts occur, you will be asked to resolve them by
performing one of the actions below:
Add Contact – This option adds a completely new contact record with the
information in the vCard.
Replace – This option replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, hover your mouse over the magnifying glass icon in the list at the bottom of the
page.
Skip – This option skips over this contact and omits the uploaded contact information.
9. Once all conflicts are resolved, the process is complete.