users send email to the same recipients, SmarterMail automatically pulls email
addresses from your Sent Items folder, your contacts, the Global Address
Directory (GAL), aliases and mailing lists and saves them separately from
emails in your contacts list. These auto-saved email addresses are then used to
auto-complete the To, Cc and Bcc fields when applicable.
there may be email addresses that a user does not want auto-saved, such as a
misspelled email address or an outdated email address no longer in use. For
this reason, users can remove email addresses from the auto-complete list.
NOTE: Addresses pulled from the GAL, aliases, mailing lists or a user's
contacts cannot be deleted from the auto-complete list.
1. Log into SmarterMail as a user.
2. Click the Settings icon.
3. Expand the My Settings and Advanced Settings folders in the navigation
4. Click Auto-complete. A list of email addresses that have been
automatically saved in SmarterMail will load in the
5. Select the desired email address(es) and click Delete.